Frequently Asked Questions
How long does shipping take for HEPHA gear?▼
We process orders within 24 hours. Standard domestic shipping typically takes 3-5 business days, while international orders arrive within 7-14 days depending on your location.
What is your return policy for sports equipment?▼
You can return unused items in their original packaging within 30 days. Contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you currently accept?▼
HEPHA accepts all major credit cards, PayPal, Apple Pay, and Google Pay. We use encrypted processing to ensure your financial data remains completely secure and private.
How do you ensure the quality of HEPHA products?▼
Every piece of equipment undergoes rigorous stress testing by professional athletes. We use premium, durable materials designed to withstand high-intensity training and extreme outdoor conditions.
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